PAIA Manual

PAIA Manual - K2024781034 South Africa Pty Ltd

PAIA Manual - K2024781034 South Africa Pty Ltd

Introduction

The Promotion of Access to Information Act (PAIA), enacted in 2000, serves as a significant legislative framework designed to promote transparency and accountability within both public and private sectors. The fundamental purpose of PAIA is to ensure that individuals have the right to access information held by public and private bodies, thereby fostering a culture of openness and integrity. K2024781034 South Africa Pty Ltd is fully committed to adhering to the provisions of PAIA, ensuring that individuals may access information held by the institution efficiently and effectively.

Purpose of the PAIA Manual

This PAIA Manual serves as a comprehensive guide for individuals seeking to access information pertaining to K2024781034 South Africa Pty Ltd. It outlines the procedures for requesting information, the types of information available, the rights of individuals under the PAIA, and the responsibilities of the institution in processing requests. This manual aims to provide clarity and promote an understanding of how to navigate the access-to-information process.

Contact Information

For inquiries related to this manual or to formally request information, individuals are encouraged to contact our designated Information Officer:

K2024781034 South Africa Pty Ltd
Email: K2024781034SouthAfricaPtyLtd@gmail.com
Phone: +27 78 007 6890
Address: 400 Swan St, Mutsu Section, Thembisa, Gauteng, 1632

Information Officer

The designated Information Officer at K2024781034 South Africa Pty Ltd is Thato Khoza. The Information Officer is responsible for overseeing compliance with the PAIA and ensuring that all requests for information are processed in a timely and effective manner. This role includes managing communication with individuals seeking access to information and addressing any queries or concerns that may arise during the process.

Thato Khoza
Email: K2024781034SouthAfricaPtyLtd@gmail.com
Phone: +27 78 007 6890

Types of Information Held

K2024781034 South Africa Pty Ltd maintains a diverse array of information relevant to its operations, academic programs, and administrative functions. The types of information held by the institution include, but are not limited to, the following categories:

  • Administrative Information: This encompasses policies, procedures, guidelines, and other documentation related to the management and governance of the institution. It includes strategic planning documents, compliance reports, and internal communications that guide the operational framework of K2024781034 South Africa Pty Ltd.
  • Academic Records: The institution retains comprehensive records pertaining to its academic programs, including course syllabi, program descriptions, student assessments, transcripts, and accreditation documentation. These records are essential for maintaining the integrity of academic offerings and ensuring compliance with educational standards.
  • Financial Records: Financial documentation includes budgets, financial statements, funding sources, and expenditure reports. This information is crucial for transparency in financial management and for stakeholders who wish to understand the financial health of the institution.
  • Human Resource Information: K2024781034 South Africa Pty Ltd keeps detailed records related to its employees, including recruitment policies, employment contracts, staff development programs, and performance evaluations. This information is vital for effective human resource management and compliance with labor laws.
  • Marketing and Communication Materials: The institution produces a range of marketing materials, including brochures, newsletters, press releases, and digital content aimed at promoting its programs and services. These materials are designed to inform prospective students and stakeholders about the institution's offerings and achievements.
  • Research and Development: K2024781034 South Africa Pty Ltd engages in various research initiatives, and as such, it maintains records of research findings, publications, project reports, and collaborations with other institutions. This information supports the institution's commitment to advancing knowledge and contributing to academic discourse.

Requesting Information

Individuals wishing to access information held by K2024781034 South Africa Pty Ltd must submit a formal request. This request should be made in writing and can be submitted via email or post. The request must include the following details:

  • Your full name and contact information, including email address and phone number.
  • A clear and detailed description of the information you are requesting, which should be specific enough to assist in the identification and retrieval of the information.
  • Any additional information that may aid the institution in locating the requested information, such as relevant dates, specific departments, or associated individuals.

Requests can be submitted to the Information Officer at the contact information provided above. Upon receipt of your request, K2024781034 South Africa Pty Ltd will acknowledge your request within 14 days and provide you with an estimated timeline for processing.

Processing Requests

Upon receiving a request, K2024781034 South Africa Pty Ltd undertakes a thorough assessment to determine whether the requested information can be disclosed in accordance with the provisions of the PAIA. The institution is dedicated to processing requests as quickly as possible, typically within 30 days from the date of receipt. However, the processing time may be extended in cases where:

  • The request is complex or involves a large volume of information.
  • Additional information is required from the requester to clarify or specify the request.
  • The information requested relates to third parties, and consultations are necessary to obtain their consent.

In such cases, the requester will be informed of the delay and the reasons for it, along with an estimated timeframe for completion.

Refusal of Access

While K2024781034 South Africa Pty Ltd is committed to promoting access to information, there may be circumstances under which access to specific information may be refused. The grounds for refusal may include, but are not limited to, the following:

  • Information that is classified as confidential or protected by law, thus preventing its disclosure.
  • Information that could compromise the privacy or personal rights of individuals, including sensitive personal data.
  • Information that is subject to legal professional privilege, which prevents disclosure during legal proceedings.
  • Information that could jeopardize the security or safety of individuals or the institution.

In the event that access to requested information is denied, K2024781034 South Africa Pty Ltd will provide the requester with a written explanation detailing the reasons for the refusal, referencing the specific provisions of the PAIA that justify the decision.

Appeals Process

Individuals who receive a refusal notice regarding their request for information have the right to appeal the decision. The appeals process allows individuals to challenge the refusal and seek further consideration of their request. To initiate an appeal, the requester must submit a written appeal to the designated official at K2024781034 South Africa Pty Ltd within 30 days of receiving the refusal notice. The appeal should include:

  • A copy of the original request.
  • A copy of the refusal notice.
  • A clear statement outlining the reasons for the appeal and any additional information that supports the request for access.

The designated official will review the appeal and make a determination within a reasonable timeframe. The requester will be informed of the outcome of the appeal, including any further rights of recourse available.

Information Officer Responsibilities

The Information Officer at K2024781034 South Africa Pty Ltd plays a crucial role in ensuring compliance with the PAIA and facilitating access to information. The responsibilities of the Information Officer include, but are not limited to:

  • Overseeing the processing of information requests and ensuring compliance with statutory timelines.
  • Providing guidance and support to individuals seeking access to information, including clarifying any queries related to the process.
  • Maintaining accurate records of all requests received and the outcomes of those requests.
  • Ensuring that staff members are trained on the provisions of the PAIA and the importance of transparency in operations.
  • Regularly reviewing and updating the PAIA Manual to ensure it reflects current practices and legal requirements.

Training and Awareness Initiatives

K2024781034 South Africa Pty Ltd recognizes the importance of fostering a culture of transparency and accountability within the institution. To achieve this, the institution is committed to implementing training and awareness initiatives focused on the provisions of the PAIA. These initiatives include:

  • Staff Training Sessions: Regular workshops and training sessions are conducted for staff members to educate them about the PAIA and their responsibilities in handling information requests. This training aims to enhance understanding of the Act and promote compliance across all levels of the institution.
  • Awareness Campaigns: The institution organizes awareness campaigns to inform both staff and students about their rights to access information. This includes distributing informative materials, hosting seminars, and utilizing digital platforms to reach a broader audience.
  • Feedback Mechanisms: K2024781034 South Africa Pty Ltd encourages feedback from individuals who have engaged with the access-to-information process. This feedback is valuable for identifying areas for improvement and enhancing the overall experience for requesters.

Conclusion

In conclusion, K2024781034 South Africa Pty Ltd is fully committed to promoting transparency, accountability, and access to information in accordance with the provisions of the Promotion of Access to Information Act (PAIA). This PAIA Manual serves as a vital resource for individuals seeking to engage with the institution and access information that may be relevant to their interests or needs.

We encourage all stakeholders, including students, staff, and the public, to utilize this manual to navigate the process of requesting information effectively. Should you have any questions or require further assistance, please do not hesitate to contact our designated Information Officer, Thato Khoza, using the contact details provided above.

K2024781034 South Africa Pty Ltd is committed to ensuring that all requests for information are handled with care and efficiency, fostering a culture of openness that aligns with the principles of PAIA. Together, we can build a more informed and engaged community.